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Asking good questions is a powerful skill that can transform relationships, foster learning, and encourage self-awareness. When done thoughtfully, it signals interest, deepens conversations, and helps us connect with others on a meaningful level.

  1. Benefits of Asking Good Questions
    1. Improved Relationships
    2. Evoke self awareness
    3. Unlocks learning
  2. Types of Questions and When to Use Them
    1. Open Ended Questions
    2. Closed Questions
  3. Techniques for Asking Better Questions
    1. Let Go of Your Next Question
    2. Consider the Receiver’s Benefit
    3. Practice the Skill
    4. Ease Into Complex Topics
    5. Make It Enjoyable
    6. Follow up
    7. Be Mindful of Group Dynamics
    8. Watch your tone
  4. Sample Questions to Inspire You

Benefits of Asking Good Questions

Improved Relationships

Thoughtful questions show genuine interest in others’ lives. When we employ active listening and ask meaningful questions, the recipient feels seen, heard, and valued, which strengthens the bond between both parties.

Evoke self awareness

Good questions encourage reflection. They help us—and those we engage with—explore thoughts, emotions, and perspectives more deeply. This applies not only to questions we ask others but also to those we pose to ourselves.

Unlocks learning

Questions spark curiosity and initiate the journey of seeking answers. By making questioning a habit, we cultivate a mindset of continuous learning, which enriches our lives and brings fulfillment.

Types of Questions and When to Use Them

There are many ways to classify questions, but the two primary types are open-ended and closed-ended. Understanding when and how to use these can significantly impact the quality of your interactions.

Open Ended Questions

These invite respondents to elaborate and express themselves freely, leading to richer conversations. They cannot be answered with a simple “yes” or “no,” making them ideal for exploring ideas, emotions, and experiences.

Example (Professional Setting): “What challenges have you faced on this project, and how did you overcome them?”

Example (Personal Setting): “What has been the most exciting thing in your life recently?”

Closed Questions

These are best used when you want concise responses or need to establish clarity. They are especially useful in situations requiring consent or confirmation.

Example (Clarity): “Did you complete the assignment on time?”

Example (Consent): “Do I have your permission to proceed?”

Closed-ended questions for consent should always be followed by respecting the respondent’s answer.

Techniques for Asking Better Questions

Let Go of Your Next Question

Active listening is key to asking better questions. Resist the urge to line up your next question while the other person is speaking. Instead, focus on their response, and let it guide your follow-up question. This approach fosters genuine engagement and rapport.

Consider the Receiver’s Benefit

While questions often aim to satisfy our curiosity, think about how the respondent might gain from the conversation. Great questions encourage reflection, vulnerability, and personal growth, leaving them with a sense of fulfillment.

Practice the Skill

Asking good questions is a skill that can be developed. Keep a log of impactful questions you come across and test them in your daily interactions. Pay attention to what works and refine your approach over time.

Ease Into Complex Topics

Jumping straight into tough questions can put people on the defensive. Start with lighter, engaging questions to build comfort and trust before delving into deeper matters.

  • Example: Instead of starting with, “Why did you make that decision?”
    Try: “Can you walk me through the thought process behind your decision?”

Make It Enjoyable

Dale Carnegie, in his timeless book How to Win Friends and Influence People, wisely advises:
“To be interesting, be interested. Ask questions that other persons will enjoy answering.”

Questions that tap into the respondent’s areas of success, experience, and interests are likely to bring them joy. For example:

  • “What’s a project you’re really proud of?”
  • “What’s one thing you’ve done recently that made you feel accomplished?”

Doing a little research beforehand about the person you’re meeting can make these interactions even more impactful.

Follow up

A thoughtful follow-up question shows that you’ve been listening and are invested in the conversation. It keeps the dialogue flowing and strengthens your connection.

Be Mindful of Group Dynamics

In group settings, it’s important to ask inclusive questions that encourage everyone to participate. For example:

“What do you think about this idea? I’d love to hear different perspectives.”
These questions foster belonging and enrich the discussion by welcoming diverse viewpoints.

Watch your tone

According to Dr. Albert Mehrabian’s research on communication, tone accounts for 38% of the message’s impact, while 55% is body language and only 7% is the words themselves. A warm and friendly tone builds trust and encourages openness, while sarcasm or aggression can shut conversations down.

Sample Questions to Inspire You

Instead of: “How are you?”
Try: “What great things have happened since we last spoke?”

Instead of: “What’s your favorite movie?”
Try: “What movie have you watched this year that moved you to tears?”

Instead of: “What did you do last weekend?”
Try: “What’s one thing you did this weekend that made you feel proud or happy?”

Conclusion

Asking good questions is a simple yet transformative practice. It helps us engage in meaningful conversations and move beyond surface-level exchanges. Thoughtful questioning shows genuine interest, fosters self-awareness, and deepens our connections with others.

Start today. The next time you’re in a conversation, ask a thoughtful, open-ended question and truly listen to the response. You might be surprised by the depth and connection it brings. Practice this art regularly, and you’ll find it not only improves your relationships but also enriches your understanding of the world.


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5 responses to “How to Master the Art of Asking Great Questions”

  1. How to Instantly Improve Your Relationships with Active Listening – Lilian Ngima avatar

    […] Open-ended questions encourage deeper conversation. Instead of “Why did you do that?” try asking, “What led you to that decision?” or “How did that make you feel?” Avoid “why” questions as they can make people defensive. […]

    Like

  2. Janet avatar
    Janet

    Thank you this is a great insightful piece. My key take away is to think how the conversation benefits the recipient. I’ll borrow ‘what great things happened since we last spoke’ instead of ‘how are you’

    Like

    1. Lilian Ngima avatar

      Thank you Janet. Let us know if it will increase the depth of the conversation once you try it out.

      Like

  3. How to Cultivate a Growth Mindset: My Journey and Practical Insights – Lilian Ngima avatar

    […] life with the mindset of a curious learner. Ask questions, explore new ideas, and seek out experiences that challenge your […]

    Like

  4. From Peer to Leader: How to Navigate the Challenges of Managing a Team – Lilian Ngima avatar

    […] As a new leader, you might feel the pressure to have all the answers. Let me demystify that for you: no one expects you to solve every problem. Instead, focus on asking the right questions. […]

    Like

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